I still remember that tiny startup office—the hum of one server, the click of keyboards, the aroma of strong coffee, and the creaking of the wooden floorboards as we all squeezed around a single table. We all knew exactly what was happening. A quick word across the desk solved problems instantly. It was magic. Then came growth. We went from 12 people to 50 in six months. Suddenly, no one knew who was supposed to fix that bug or handle that angry customer email. I remember the founder, eyes red from late nights, saying, “I can’t keep all of …
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